亞馬遜賬號(hào)被關(guān)應(yīng)該如何進(jìn)行申訴
2019-01-07 15:48 來源：lh0395.cn 點(diǎn)擊：次 編輯：易辰國(guó)際
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當(dāng)你登錄亞馬遜時(shí)，不管怎么樣都是顯示用戶名或者密碼出錯(cuò)，使用忘記密碼功能，修改了密碼但仍然不能登錄時(shí)，基本就是賬號(hào)被凍結(jié)。這時(shí)候，你可以看看自己的郵箱，亞馬遜會(huì)發(fā)來一份 accout holding的郵件。那么，應(yīng)該如何進(jìn)行申訴呢?
第一部分：先向亞馬遜標(biāo)識(shí)感謝，之后介紹下店鋪已經(jīng)取得的成績(jī)(開店時(shí)間、訂單量交易額)最后表明意識(shí)到自己的錯(cuò)誤，闡釋原因。
As we are new seller on Amazon, we just sold our first item on 2016-11-*, and until today we sold *** orders on Amazon. We thanks so much that Amazon can provide such chance for us to delivery customers good products. And we are planning to provide more quality products on Amazon and drive our sales to $*,*00,000 a month with **** orders, and grow 40-50% every month. However, we did not that familiar with how to meet the performance standard, to this point we acknowledge it is our fault. We had updated details for listings and standards of customer service for our stuff and promise to try our best to service customers well on Amazon if we can get the permission to sell again.Would you please consider the account seller rating and the currant rapidly increasing sales in our store? We never got a negative feedback on our account and there are still items waiting to be shipped into FBA on **day, hope you could give us a chance to improve!
第二部分：列出整改措施(提高高標(biāo)準(zhǔn)服務(wù)、熟悉亞馬遜店鋪規(guī)則等等)
If we get the valuable selling chance on Amazon, we will do as follows:
1. Absolutely, we will learn through all the policies and rules about selling on your platform.
2. We will check the listings in our account to see if they provide enough information for customers to make their right decisions.
3. We will focus on awaiting shipment items to customers. Double check to confirm customers will have their satisfied items.
4.Use FBA shipping service to give customer good shipping service. Educate stuff of our own warehouse to trible check awaiting shipping orders every day to confirm all the products will on their way to customers.
5.Find out order problems automatically and solve them with customer within 24 hours. Any complaints or product issues we will solve them in proper way within a day in favor of the customer's right.
6. We will build up our own ERP to manage the running for Amazon selling.To control customer services and shipping services with accurate data.
第三部分：結(jié)尾標(biāo)識(shí)再次懇請(qǐng)亞馬遜給予自己一次機(jī)會(huì)
Sincerely, we write this. We will try our best to provide our sales on Amazon.We believe Amazon will give this issue a serious consideration, and to us,there is a hope, a new chance for us! We will always provide good products and services to customers on Amazon selling.
Look forward to receive your reply.
Best regards
注冊(cè)亞馬遜有利于擴(kuò)展銷售渠道，提升銷售量：亞馬遜是全球最大的網(wǎng)上銷售平臺(tái)，也是全球最具知名度的網(wǎng)銷平臺(tái)，在印度更是如此。在這個(gè)平臺(tái)上您可以把產(chǎn)品銷往印度，開拓印度市場(chǎng)，提升您的產(chǎn)品銷售量。相比淘寶等平臺(tái)，亞馬遜能夠獲得更高的利潤(rùn)率：亞馬遜的高門檻、良好的口碑以及獨(dú)有的網(wǎng)上銷售機(jī)制，使得亞馬遜上的產(chǎn)品定價(jià)可以適當(dāng)提高，擺脫國(guó)內(nèi)的價(jià)格廝殺，獲得可觀的利潤(rùn)。在經(jīng)營(yíng)亞馬遜時(shí)，要遵守亞馬遜的規(guī)定，盡量避免被封店!
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